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If you have questions or concerns regarding this statement, you
should first contact AgentMachine by email: support@agentmachine.com.
If you do not receive acknowledgment of your inquiry, or if your
inquiry is not satisfactorily addressed, you should then contact
TRUSTe through the TRUSTe
Watchdog Dispute Resolution Process (http://www.truste.org/consumers/watchdog_complaint.php
). TRUSTe will serve as a liaison with the Web site to resolve your
concerns.
At AgentMachine.com, we are committed to protecting your privacy
and creating a safe and secure online environment for anyone who
visits and uses our site. All information is confidential and
is never sold, rented, or otherwise used for any purpose other
than to help us match you with a bank, lender or broker (whom
we will refer to all these as “Lenders”) or real estate
agents who can meet your needs. This notice describes our privacy
policy. By visiting AgentMachine.com, you are accepting
the practices described in this Privacy Notice.
The Personal Information Collected and How it is used
We collect and use various types of information to service
your accounts, save you time and money, and better respond to
your needs. You may visit our Site and search for homes without
providing us with any personal information.
When you submit information to AgentMachine.com for a loan or
realty request, you authorize us to share this information to
facilitate the services you request by matching you with our network of participating
Lenders, real estate professionals or other parties involved in
your transaction. A user must provide detailed information about
each loan or realty request such as your name, phone number, e-mail address, property address, and price range. By providing this information to
us, or by submitting a request, you expressly consent to being
contacted by us and by our lenders and real estate agents, or
service providers via phone, email, mail or other reasonable means,
at any of your contact numbers or addresses, in order that we
may provide the services set forth on our Web site or for other
reasonable purposes related to our business.
User Feedback and Reviews
Users may perform ratings and reviews of our lenders and real
estate professionals. By submitting such information, you grant
AgentMachine.com to post and publish such information at our sole
discretion.
What We Won't Do With Personal Information
We promise never to sell or rent any of your personal information
without your prior consent. Your trust and confidence are our
highest priority. For questions or concerns regarding our privacy
policy, please contact AgentMachine.com Customer
Support.
Links to Third Parties
This Web site may contain links to Web sites maintained by third
parties. Please be aware that these links are provided for your
convenience and reference only. AgentMachine.com does not operate
or control in any respect any information, software, product or
services available on such Web sites. AgentMachine.com’s
inclusion of a link to a Web site does not in any way imply an
endorsement of the services or the site, its contents, or its
sponsoring organization.
Legal Disclaimer
The company reserves the right to disclose users personally identifiable
information as required by law and when company believe that disclosure
is necessary to protect the company rights and/or to comply with
a judicial proceeding, court order, or legal process served on
the company.
Security
The security of user’s personal information is important
to company. When users enter sensitive information (such as their
credit card number) on the company registration or order forms,
the company uses commercially reasonable efforts to ensure the
information is encrypted using secure socket layer technology
(SSL).
The company follows generally accepted industry standards to
protect the personal information submitted to the company, both
during transmission and once the company receives it. No method
of transmission over the Internet, or method of electronic storage,
is 100% secure, however. Therefore, while the company strives
to use commercially acceptable means to protect user’s personal
information, the company cannot guarantee its absolute security.
If users have any questions about security on the company Web
site, user can send an email to the company at support@agentmachine.com.
Tell-A-Friend
If you choose to use our referral service to tell a friend about
our site, we will ask you for your friend’s name and email
address. We will automatically send your friend a one-time email
inviting him or her to visit the site. AgentMachine does not store
this information for the sole purpose of sending this one-time
email.
Profile
The company stores information collected through cookies, or log
files to create a “profile” of user preferences. The
company ties user’s personally identifiable information
to information in their profile, in order to provide tailored
promotions and marketing offers and improve the content of the
site for user.
Cookies
A cookie is a small text file that is stored on a user’s
computer for record-keeping purposes. We use cookies on this site.
We use both session ID cookies and persistent cookies. We use
session cookies to make it easier for you to navigate our site.
A session ID cookie expires when you close your browser. A persistent
cookie remains on your hard drive for an extended period of time.
You can remove persistent cookies by following directions provided
in your Internet browser’s “help” file.
By setting a persistent cookie, we enable our users to not have
to log in with a password more than once, thereby saving time
while on our Web site. If you reject cookies, you may still use
our site, but your ability to use some areas of our site, such
as contests or surveys, will be limited.
Some of our business partners (e.g., advertisers) use cookies
on our site. We have no access to or control over these cookies.
This privacy statement covers the use of cookies by AgentMachine.com
only and does not cover the use of cookies by any advertisers.
We do not link the information we store in cookies to any personally
identifiable information you submit while on our site.
Access to Personally Identifiable Information
If your personally identifiable information changes, or if you
no longer desire our service, you may correct, update, or deactivate
it by making the change on our member
information page or by emailing our Customer Support at support@agentmachine.com
or by contacting us by telephone or postal mail at the contact
information listed below.
Opt-Out/Choice
If you give the company your information over this website, and you wish to opt-out of receiving
communications from us, our partners, or third parties, please send us an email to support@agentmachine.com;
use http://www.agentmachine.com/remove; call: (888) 865-7668; you can write to: Attn:Customer Support,
AgentMachine.com, 712 Bancroft Road #274, Walnut Creek, CA 94598
Contact Company
If users have any questions or suggestions regarding the company
privacy policy, please contact company at:
AgentMachine.com
712 Bancroft Road #274
Walnut Creek, CA 94598
Toll Free Phone: 888.865.7668
support@agentmachine.com
Privacy Policy Updates
We may, in our sole discretion, revise this Privacy Policy at
any time; all such revisions shall be effective when posted. If
we change the way your personal information will be used, we will
post an announcement on our homepage. We encourage you to periodically
review this Privacy Policy in order to keep apprised of our current
privacy practices. |